Oct 22, 2020 | Communication Skills |
“The right word at the right time will unlock the door to treasures – the wrong one will close it forever” – Rasheed Ogunlaru Think about a discussion you have been planning to have with your manager. For example, to ask for a raise. Perhaps as a manager,...
Jun 1, 2020 | Communication Skills, Emotional Intelligence |
On a recent archaeological dig in Man Bac in what is now northern Vietnam, a team of researchers made a remarkable discovery. While unearthing the remains of some Stone Age people who were buried 4,000 years ago, they discovered one young man who had been placed in...
May 30, 2020 | Communication Skills, Deploy Yourself, Emotional Intelligence |
There was an old man whose most beloved possession was a watch left to him by his late wife. He treasured the timepiece and had it on his person wherever he went. One day, in anticipation of his grandchildren arriving for a visit, he was cleaning out the spare room...
Mar 20, 2020 | Communication Skills |
The world is unpredictable and full of chaos and change. Many things can cause worry and tension in an organization. Mergers & acquisitions, leadership wrangles, controversies, and pandemics such as Covid-19 are just some of the many things that can cause a crisis...
Dec 17, 2019 | Communication Skills, Emotional Intelligence |
“When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.”― Ralph Waldo Emerson In recent years, technology has brought in a big change in our ways of communication. With the best tech devices and the most vibrant...
Jul 3, 2018 | Communication Skills, Deploy Yourself |
“I want to give you some feedback.” If you are like most people, once you hear the above statement, your heart will start to beat a little faster, your palms might begin to sweat, and in certain situations, you might even begin to shake. Feedback can make anyone...
Jun 19, 2018 | Communication Skills, Deploy Yourself |
Giving good quality feedback is an important skill to have in any organisation. Doing so regularly with our peers gives everyone an accurate understanding of how they are doing at work, and what needs to change / improve. However, I have always felt that the...
Jun 19, 2018 | Communication Skills, Deploy Yourself |
It is the end of the quarter. And it is feedback season again! Feedback is a word many people dread and it makes them uncomfortable, while for others it is a tool to reflect on and improve performance. Having been on both ends of the feedback spectrum over my career,...
Nov 27, 2017 | Communication Skills, Deploy Yourself |
There was once only one orange left in a kitchen and two chefs were fighting over it.”I need that orange!””Yes, but I need that orange as well !”Time was running out and they both needed an orange to finish their particular recipes for the...
Nov 15, 2017 | Communication Skills, Deploy Yourself |
In the previous four articles, I have written about what conflicts are, what not to do when they happen, how to prepare to solve them through a conversation, and some practical tips to follow during the conversation itself. However, doing all this doesn’t guarantee...
