My Writings

Reflections on Life and Leadership

Most Recent Articles

The Ultimate Guide To Interpersonal Communication & Difficult Conversations

This guide contains everything you need to know about dealing with interpersonal communication - conflict, disagreements, and other difficult conversations - be it at work or outside it. How to listen well. Why conflicts are natural? What to do, and what not to do when dealing with conflicts? And what to do if nothing else works? With that, here...

How to Communicate When the Going Gets Tough, and Things Get Messy?

The world is unpredictable and full of chaos and change. Many things can cause worry and tension in an organization. Mergers & acquisitions, leadership wrangles, controversies, and pandemics such as Covid-19 are just some of the many things that can cause a crisis within the organization.  The true test of leadership occurs when the...

How To Get Rid of Impostor Syndrome and Make Confidence a Habit

Bryan, an 18-year-old, graduated high school at the top of his class. He then headed off to attend Columbia University. Now, Bryan feels petrified. He is convinced that the admissions department at Columbia has made a terrible mistake. He feels he does not deserve to be in such a prestigious university. Bryan is one of the many among us who is...

Nonverbal Communication – How To Listen To What Is Not Being Said?

“When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.”― Ralph Waldo Emerson In recent years, technology has brought in a big change in our ways of communication. With the best tech devices and the most vibrant social media platforms around us, there is so much to watch and listen to. Still, we...

How to be Emotionally Intelligent with Written Communication at the Workplace

Emotions play a big part in our communication in the workplace, either face-to-face or written. The way we express our emotions requires us to be sensitive to others’ emotions. In the same way, we also need to be sensitive to our own emotions and values and respond accordingly. The mastery of our own emotions is a skill that can help us become...

Do You Know your Emotional Triggers? And What To Do When You Are Emotionally Triggered?

“Mastering others is strength. Mastering yourself is true power” - Lao Tzu I am sure we’ve all experienced a sudden emotional reaction. It happens when our thinking starts to become clouded, and feelings (of fear, anger, or sadness) overwhelm us. While it’s not always possible to avoid emotional outbursts, there are always better ways of...

The Top Three Tragic Myths Of The Times We Live In

"It was dark and quiet, and it took me a few seconds to stand steady on my feet. Well, that's what happens when you have to get up at 2am to go to the bathroom. But things were going to get worse. Just as I began to walk, I suddenly jumped and screamed. Something was crawling on my feet. It felt like a spider and I reached for the light switch....

How to Ask and Get the Feedback You Need Without Any Stress and Awkwardness?

“I want to give you some feedback.” If you are like most people, once you hear the above statement, your heart will start to beat a little faster, your palms might begin to sweat, and in certain situations, you might even begin to shake. Feedback can make anyone anxious and stressed - not because there is something inherently negative or bad...

What is Feedback? And The Benefits of Feedback for Your Team / Company You Never Knew?

It is the end of the quarter. And it is feedback season again! Feedback is a word many people dread and it makes them uncomfortable, while for others it is a tool to reflect on and improve performance. Having been on both ends of the feedback spectrum over my career, I want to share today what I think feedback is, and how it can benefit people as...

Have You Discovered Your Leadership Lighthouse? Why Should You?

A Global World Today, we live in a globalized world which is more connected than ever before, and the movement of people and goods has never been easier. It is driven by economics and money, and it is possible to sit on your couch and order what you want from the opposite corner of the world and have it delivered to you in a few days. Open...

The Role and Importance of Emotions in Our Professional and Personal Lives

When I started working at the age of 21, my manager was only a few years older than me. Both of us being very young and passionate about work, we developed a good friendship. As I completed my first year at work, I sat down with this friend (manager) to discuss my performance. I wasn’t ready for what came next. In the meeting, he was very formal...

What To Do If You Can’t Achieve Consensus in a Conflict?

In the previous four articles, I have written about what conflicts are, what not to do when they happen, how to prepare to solve them through a conversation, and some practical tips to follow during the conversation itself. However, doing all this doesn’t guarantee the result you desire. Conflicts can be complex, and there are times when people...

Eight Practical Tips for Making A Conflict Resolution Conversation More Effective

So you have prepared well (read my previous article), and are walking into a conflict resolution conversation with trust and respect for the other person. You have established ground rules for the conversation, and you know your BATNA. Even with all this preparation, it is easy to get sucked into our emotions and give into reacting impulsively....

How to Prepare for a Conflict Resolution Conversation?

A conflict resolution conversation is one of the most critical conversations in any organization. The success or failure of this conversation will determine how the inherent energy in a conflict will be used, and how the relationship between the involved parties will be in the future. As I have written previously, conflicts have a lot of energy,...